Nichiban Group Crisis Management Policy

We will implement predictive and preventive measures before facing critical issues that threaten our business, and if such occur, we will minimize any potential damage and take measures to prevent recurrence in order to properly manage crises while ensuring continuous and stable business development.

1. 1.

   Promoting crisis management awareness

   We will promote awareness of crisis management throughout the Nichiban Group, work to predict and detect serious crises that threaten continuous and stable business development, and will also take preventive measures.

2. 2.

   Crisis Management Scope

   We understand that crisis management targets include anything that could cause serious damage to the Nichiban Group such as through financial loss, interruption of business, and loss of credit and brand image.

   3.

   Response to Crisis Management Targets

   We will respond in the following ways to anything identified as a crisis management target.

   1. 1)

      Predict and prevent crisis management targets

      We will anticipate risks related to crisis management target events by assuming the worst possible scenario, and will then formulate and implement preventive measures.

   2. 2)

      Establish initial response measures and training

      We will establish initial response measures and provide education and training to minimize damage from crisis management targets.

   3. 3)

      Respond during a crisis

      In the unlikely event of a crisis, we will immediately implement predetermined response measures to minimize any damage.

   4. 4)

      Respond after a crisis

      After a crisis, we will investigate the cause, and then formulate and implement measures to prevent recurrence.

   4.

   Communicate and disclose information properly

   If a crisis occurs, we will properly notify necessary information to relevant departments while also disclosing the proper information at the appropriate time.

   5.

   Thoroughly implement the crisis management policy

   In harmony with the spirit of the Nichiban Group Crisis Management Policy, business managers will work to establish a crisis management system even during normal operations and take initiatives to minimize loss and damage to the Nichiban Group, and will work hard to maintain and improve the brand image through continuous business operations.